Overnight Shipment: Five Model 20 Rice Mills Delivered to Congo

Overnight Shipment: Five Model 20 Rice Mills Delivered to Congo

Overnight Packaging & Shipment: Five Model 20 Combination Rice Mills Delivered to Congo

When a Congolese customer requested accelerated delivery, our production, QA, and logistics teams mobilized an overnight packaging plan to dispatch five Model 20 Combination Rice Mills within a single shipping window. This customer story shows how disciplined workflows—backed by transparent QA and tight logistics—turn urgent requests into reliable deliveries.

Project scope
The order called for five compact, integrated milling lines (Model 20) suitable for small-to-mid commercial mills and cooperatives. Each line combines cleaning, dehusking, separation, whitening/polishing, grading, and light sorting within a space-efficient footprint, targeting stable head-rice yield with predictable energy consumption per ton.

Final QA & Factory Acceptance Test (FAT)
Ahead of packing, every unit completed a documented FAT mirroring local grain profiles. We verified throughput stability (t/h), milling recovery rate, broken percentage, bran/husk separation, sieve efficiency, and polisher uniformity. For field readiness, we saved recipe presets and demonstrated quick changeovers—swapping screens, adjusting roll gaps, and loading parameter sets—so operators can shift grain types with minimal downtime.

Overnight packaging—built for the journey
To meet the rush timeline without compromising protection, we ran a two-shift operation with QA hold points at every stage of packing. Each machine and accessory set received:

  • Moisture barrier wrapping and VCI rust inhibitors on exposed metal

  • Corner protection, shock indicators, and desiccant packs

  • Fumigation-free reinforced wooden crates and steel strapping

  • Lockout/tagging of moving parts, with “unpack in order” instructions

Crate markings include gross/net weight, dimensions, and center-of-gravity icons to simplify handling at transshipment hubs. A spare-parts kit (12-month critical wear items) ships with each unit for immediate commissioning support.

Documentation & logistics
The export pack contains the full documentation set: user and maintenance manuals, wiring diagrams, lubrication charts, spare-parts list, conformity basis, packing list, and commercial invoice. Our logistics team secured a consolidated booking so all five machines move together, simplifying customs clearance and on-site planning. Insurance and photos of each crate (interior and exterior) are filed for traceability. ETD/ETA details were shared with the customer’s receiving team to align offloading equipment, storage, and site prep.

Commissioning & training plan
Upon arrival, commissioning will follow a structured plan: foundation and power checks, alignment and level verification, safe start-up, and recipe tuning against local paddy. Operator training covers daily/weekly maintenance routines, sieve and roll calibration, whiteness checks, and head-rice yield tracking. Remote diagnostics are enabled from day one, with escalation to on-site service by arrangement.

Performance targets
We will review KPIs with the customer at 30 and 90 days post-start: milling recovery rate, broken %, kWh/ton, throughput stability, and sorter rejection accuracy. If seasonal paddy conditions shift, our team will adjust polishing profiles and defect libraries, documenting each change for repeatability.

Outcome
Five Model 20 lines left our dock on schedule, protected for long-haul transit and ready for rapid installation in Congo. The “overnight” push wasn’t about speed alone—it was about preserving the same quality, documentation, and service readiness we apply to every shipment. That’s how urgent projects still deliver long-term results.